Thank God they decided to let you have it! I have had such... lovely conversations with insurance companies.
Me: X needs to be covered. Insurance Idjet: Y doesn't need it. Me: Yes, they do; reference Z. Insurance Idjet: Oh they couldn't possibly have Z. Me (resisting urge to use Supr Sekret Machine™ to go through phone and strangle Idjet): Yes, they do; reference two doctor's reports which you already have in your possession concerning Z. Insurance Idjet: They aren't FITB to have Z. Me: Let me speak to your supervisor. NOW.
I've lost track of how many times I've had this conversation. I've had it at least twenty times just about my taking NSAIDs other than ibuprofen because I'm not over 65 yet. ::head:desk:: Nevermind their records showing that I have had osteoarthritis since 1987.
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mmmag
no subject
Date: 2009-07-14 05:20 pm (UTC)Me: X needs to be covered.
Insurance Idjet: Y doesn't need it.
Me: Yes, they do; reference Z.
Insurance Idjet: Oh they couldn't possibly have Z.
Me (resisting urge to use Supr Sekret Machine™ to go through phone and strangle Idjet): Yes, they do; reference two doctor's reports which you already have in your possession concerning Z.
Insurance Idjet: They aren't FITB to have Z.
Me: Let me speak to your supervisor. NOW.
I've lost track of how many times I've had this conversation. I've had it at least twenty times just about my taking NSAIDs other than ibuprofen because I'm not over 65 yet. ::head:desk:: Nevermind their records showing that I have had osteoarthritis since 1987.