rolanni | "Tell a friend about the Symantec product you purchased today"

Well, if you insist.

The Symantec product I purchased today -- actually, late last night -- is Norton Anti-Virus for Windows XP. Norton has been screaming at me for more than a month to renew it, always when I was in the middle of doing something real, and so I ignored it. Last night I recalled that I Need To Do Something About That, so I signed on to the Symantec site, plunked down my $29.95 and downloaded the subscription key.

Which, when properly plugged into the Norton Renewal Center on my computer persistently produces the error message:
THE NUMBER YOU ENTERED IS NOT A VALID SUBSCRIPTION KEY

I went to the troubleshooting page and followed the suggestions there -- making sure my computer clock was correct; and being veryvery sure that I typed the letters as caps, using the shift key, NOT the caps lock, and that each 0 was typed as a zero. And still, I receive the error message:

THE NUMBER YOU ENTERED IS NOT A VALID SUBSCRIPTION KEY

Now, I wouldn't be quite so bitter about this if the exact same thing hadn't happened last year, and the year before that, and, if memory serves, the year before that.

I would not, based on my continuing experience, recommend Norton to anybody, most especially a friend.

So, there you are, Symantec Corp. Thanks for reminding me that I wanted to tell my friends about this.

On a related note, it used to be that Norton was the only anti-virus game in town, but that this is no longer the case.

What do you use for virus protection? I should mention that I am Deeply Committed to easy; and cheap is also Good.