"Tell a friend about the Symantec product you purchased today"
Saturday, September 2nd, 2006 03:00 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
rolanniWell, if you insist.
The Symantec product I purchased today -- actually, late last night -- is Norton Anti-Virus for Windows XP. Norton has been screaming at me for more than a month to renew it, always when I was in the middle of doing something real, and so I ignored it. Last night I recalled that I Need To Do Something About That, so I signed on to the Symantec site, plunked down my $29.95 and downloaded the subscription key.
Which, when properly plugged into the Norton Renewal Center on my computer persistently produces the error message:
THE NUMBER YOU ENTERED IS NOT A VALID SUBSCRIPTION KEY
I went to the troubleshooting page and followed the suggestions there -- making sure my computer clock was correct; and being veryvery sure that I typed the letters as caps, using the shift key, NOT the caps lock, and that each 0 was typed as a zero. And still, I receive the error message:
THE NUMBER YOU ENTERED IS NOT A VALID SUBSCRIPTION KEY
Now, I wouldn't be quite so bitter about this if the exact same thing hadn't happened last year, and the year before that, and, if memory serves, the year before that.
I would not, based on my continuing experience, recommend Norton to anybody, most especially a friend.
So, there you are, Symantec Corp. Thanks for reminding me that I wanted to tell my friends about this.
On a related note, it used to be that Norton was the only anti-virus game in town, but that this is no longer the case.
What do you use for virus protection? I should mention that I am Deeply Committed to easy; and cheap is also Good.
The Symantec product I purchased today -- actually, late last night -- is Norton Anti-Virus for Windows XP. Norton has been screaming at me for more than a month to renew it, always when I was in the middle of doing something real, and so I ignored it. Last night I recalled that I Need To Do Something About That, so I signed on to the Symantec site, plunked down my $29.95 and downloaded the subscription key.
Which, when properly plugged into the Norton Renewal Center on my computer persistently produces the error message:
I went to the troubleshooting page and followed the suggestions there -- making sure my computer clock was correct; and being veryvery sure that I typed the letters as caps, using the shift key, NOT the caps lock, and that each 0 was typed as a zero. And still, I receive the error message:
Now, I wouldn't be quite so bitter about this if the exact same thing hadn't happened last year, and the year before that, and, if memory serves, the year before that.
I would not, based on my continuing experience, recommend Norton to anybody, most especially a friend.
So, there you are, Symantec Corp. Thanks for reminding me that I wanted to tell my friends about this.
On a related note, it used to be that Norton was the only anti-virus game in town, but that this is no longer the case.
What do you use for virus protection? I should mention that I am Deeply Committed to easy; and cheap is also Good.
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no subject
Date: 2006-09-04 01:50 pm (UTC)I use AVG also!
Date: 2006-09-05 07:35 pm (UTC)It's so good that I became a reseller for them (it pays enough to keep my whole family up to date with paid subscriptions).
Norton OTOH... I haven't (willingly) installed a Norton product, in any system I'm responsible for supporting, since 1995!! It's that BAD!
Al An