rolanni: (agatha&clank)
[personal profile] rolanni
CDBaby Shipping confirmation email FTW! The subject line alone would have won me -- CDBaby Loves Sharon! -- but they didn't stop there :

Your CDs have been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow.

A team of 50 employees inspected your CDs and polished them to make
sure they were in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over
the crowd as he put your CDs into the finest gold-lined box that money
can buy.

We all had a wonderful celebration afterwards and the whole party
marched down the street to the post office where the entire town of
Portland waved "Bon Voyage!" to your package, on its way to you, in
our private CD Baby jet on this day, Monday, July 28th.

I hope you had a wonderful time shopping at CD Baby. We sure did. Your picture is on our wall as "Customer of the Year." We're all exhausted but can't wait for you to come back to CDBABY.COM!!

Thank you, thank you, thank you!

Sigh...

--
Derek Sivers, president, CD Baby
the little store with the best new independent music
http://cdbaby.com cdbaby@cdbaby.com (503)595-3000



It's a load off my mind, knowing that my CDs had such a beautiful send off.

Girl Genius volumes 4-7 were waiting at the post office for me this morning! (Yes, I broke down and bought them, even after reading [livejournal.com profile] lj_serge's copies. Call it an investment in the mental health of the household.)

Alas, the CD I have on order with Abney Park has not yet arrived, which makes me sad. Well! Something to look forward to when I get back from WorldCon.

It's just barely possible that I've bought too much music over the last couple of days. Um. See "household, mental health of," above.

Mozart is doin' the Dead Chicken on the office floor behind me, rump firmly against the file cabinet. Occasionally, he sneezes.

I really need to do finish up the bookkeeping.

Girl Genius - Health, mental and otherwise

Date: 2008-08-01 08:53 pm (UTC)
From: [identity profile] wdonohue.livejournal.com
The rule at the Peters/Donohue house is: two copies of all Girl Genius books. This ensures that She-Who-Makes-Things-Go doesn't have to wait to read them, and everyone is happier thereby.

-- Brian out --

Date: 2008-08-01 09:49 pm (UTC)
From: [identity profile] chappysmom2.livejournal.com
Doesn't CD Baby have the BEST shipping confirmation ever? I've only ordered from them once, but I did the exact same thing--posted it verbatim on my blog with awe and delight. And as a follow-up? I got an email the other day telling me that, when I placed my order, everybody paused to admire my good taste and that they've been searching ever since for JUST the right music to recommend to me.

How can you NOT love customer service like that?

Date: 2008-08-01 11:58 pm (UTC)
From: [identity profile] alfreda89.livejournal.com
Time for me to go get Volume 7! And yes -- it adds a great deal to the sanity level of the house.

Date: 2008-08-02 01:02 pm (UTC)
From: [identity profile] katmoonshaker.livejournal.com
Oh....my. Oh....my. That's just... awe-inspiring.

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