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In the interests of keeping all of this in one place, follows a guest column by Steve Miller/[livejournal.com profile] kinzel, in answer to a point raised by Dave Freer in the discussion of Part One.



Dave Freer alluded to one of several issues that make the entire publishing process more complex -- and hence more fraught -- than the basic description given above. Explaining why this situation (still) exists would take a capable economic historian and some rope extreme patience; so we'll try to describe this threat to common sense known as "reserve against returns."

Please understand that the following is distilled from years of talking with bookstore owners, people in the distribution system, publishers, agents, other writers,
but may not exactly represent the system as it exists today, but only as we've heard it described here at the Cat Farm and Confusion Factory -- yes, YMMV -- your mileage may vary.

The publishing industry is not a normal retail delivery system, as much as some would like to hide this fact. The current retail book distribution system, born in the aftermath of the Great Depression and formalized during and after WW II, is predicated on filling bookstore pockets and shelves with merchandise. Books and magazines, to be precise.
Now, what distributors do is take stock from publishers, put it in warehouses, and then send it to needy bookstores. The bookstores then put books on shelves, while the process of paying the publisher begins -- which is to say, the 30/60/90/120 day delay starts. Eventually bookstores pay the distributors and the distributors pay the publishers, after which point the publisher knows how many books have been sold and so can pay the author royalties. This means that royalties follow the sale by quite a distance, timewise. But! That's not all!

You see, the publisher knows 1) not all the books sent to the distributor will sell, and 2) books that have been in the store a certain amount of time (more on this time later)
may be returned for credit. Right -- neither the bookstore nor the distributors are necessarily buying the books for good, instead in many cases there is an on-going crazy
dance of books, cash, and credit in which no one can quite be sure what's where, and wherein unsold books act as a currency. The publisher thus uses a contracted "reserve against returns" as a way to protect themselves against sending the author too much additional cash too soon -- or at all.

The reserve percentage in some cases is clearly spelled out in the contract, and at other times is simply noted as "reasonable reserves against returns." As understood here, this means a publisher could ship 15,000 books to distributors and sell 10,000 of them, but -- given a creaky and delay-ridden system -- could potentially "reserve"payment on a significant number of them (say 50%) until some reporting period in the future. So a book sold, let us say on July 1 of year xx00 could be reported in the April report of year xx01 but not paid to the author until the April report of year 02 when that reserve expires. Given that 50% reserve, then, on an $8 book we can see: $8 X 8%= .$64 x 5000 = $3200 delayed by almost 2 years.

Understand there's a tiered system in returns, with hardback books (and most trade paper books as well) fully returnable -- that means the physical book gets repacked and shipped back to the distributor -- and sometimes all the way back to the publisher. Mass market books don't have this luxury -- they are "returned" symbolically by destroying them, and returning just a cover.

Now, we mention the currency of books, and that's because the distributor has no investment in which books get sold: they just want to be paid. And with a returns system that counts book covers stripped off of books the same as returned books, means that those returns can be used to offset sales made by a publisher to keep cash in-house -- at the distributor. Also, a bookstore might use such a system in order to maximize cash for holiday season buying of high profit plushies and seasonal specials, or to balance a bill owed to a distributor.

Of such accountancy are things like "virgin stripping" born. Virgin stripping is, alas, not nearly as much fun as it may sound. We know bookstore folk who have been reduced to tears (as well as authors!) by this act. In virgin stripping a truck appears at a bookstore and boxes -- cases of books -- are disgorged. Then, the designated bookstorian does an inventory to determine that the right number of boxes are there, and proceeds to open the cases -- perhaps dumping them on the loading dock outside, or in the properly concealed back room cement floor, and tears the covers off the books before they ever see light of shelf. The covers are then shipped back up the so-called supply chain. Imagine the joy of the poor author who works part-time in a bookstore to make ends meet who is faced with virgin stripping their own first novel so that the bookstore owner can get in a full load of Easter candy.

Oh right. One of the bullet points on the Lee and Miller joint resume is: owned a bookstore featuring genre fiction.

Date: 2010-02-15 03:44 pm (UTC)
From: [identity profile] verana1111.livejournal.com
I work in a bookstore now, and I get quite upset when I have to pull great literature favorites from the classics shelves and strip the books. But thank heavens I've never had to virgin strip anything except an overabundance of Playboy magazines that won't fit in the area designated! Of course, the term virgin strip in that instance is a delightful irony...

Date: 2010-02-15 04:09 pm (UTC)
From: [identity profile] keristor.livejournal.com
At the risk of hitting the censors in the ISP's firewall, what's the difference between virgin stripping and just stripping? I'd ignored it in the post, but your comment implies that you have stripped classics and playboys but not classic virgins. Or something...

(I regard stripping books, whether virgin or not, as an obscenity, I was apalled when I found out to what the legal comment about not buying a book without the cover referred. As far as I am aware this is not done with UK publishers who don't accept just the covers as proof of destruction of the book. Whether this results in fewer returns I have no statistics...)

Date: 2010-02-15 11:28 pm (UTC)
From: [identity profile] verana1111.livejournal.com
Virgin stripping, as described (I've never done it), is taking newly arrived books and stripping them to return the covers for credit, without ever putting the books out on the bookstore shelves for sale.

The publisher-mandated practice of stripping covers from returns involves taking books (marked on the back with an "S" inside a triangle for easy identification) that have been out for sale but haven't sold after a reasonable period of time, removing the covers and sending the covers back to the publisher for credit, while tossing out the rest of the book, or more responsibly, recycling the rest of the book for its paper content. It's a bit analogous to old-time bounty hunters bringing in a string of ears instead of entire bodies to get paid for killing coyotes or whatever the authorities had put a bounty on.
Edited Date: 2010-02-15 11:31 pm (UTC)

Date: 2010-02-16 01:57 pm (UTC)
From: [identity profile] keristor.livejournal.com
Ah, thanks, I'd missed the distinction about being put on shelves or not. That's a good analogy about the ears...

Date: 2010-02-15 05:39 pm (UTC)
From: [identity profile] hapaxnym.livejournal.com
When I worked as a lowly clerk in a nameless Big Box Bookstore, one of the "perks" of the job was that, once a week, we could take a mmpbk off the shelf, hand it to the manager to be stripped, and take it home for free.

Even then I was appalled at the practice, and though I was working at minimum wage, I always bought my (far more than one a week) books full price. I doubt very much that, say, clothing retail stores would allow workers to pick out a shirt every week, cut off a button, and keep the garment for free. And it would be jolly unfair to the manufacturers, tailors, designers, etc. if they could.

Date: 2010-02-15 06:48 pm (UTC)
From: [identity profile] orlacarey.livejournal.com
I've done stints at both B Dalton and Walden books but thankfully I've never heard of Virgin Stripping. Maybe it's just that it's been about 9 years since the last time I worked in a bookstore.

I have stripped books - at the B Dalton I worked for it was considered reasonable to strip books that you wanted to read. In spite of this I've always bought books - to the point that when I was working at Walden I got a 33% discount (back in the 80's) and still spent more than $20 a week in books.

Yeah - working in bookstores is not healthy for me.

Date: 2010-02-15 08:10 pm (UTC)
From: (Anonymous)
Right after graduating from college in 1979 I worked for a bookstore in Houston. We could take home new hardbacks to read, without the dust cover, so that we could recommend the books later to shoppers. (The books were then put back out to be sold.) I quit the Friday in August when I received my check for the week and my bill for book purchases for the week at the same time. Yes, I had spent more than I earned.

Date: 2010-02-15 09:02 pm (UTC)
From: [identity profile] kalimeg.livejournal.com
The thing I hated the most about working for a bookstore chain (which shall remain nameless) was the "strip list" they would publish weekly. Titles on this list would be taken down and the covers stripped off and returned for credit -- and this had to be done even if the book was selling adequately at your location.

I much preferred the indy store where I was the buyer. In the bookselling world, a book was generally considered adequately successful if it made an annual "seven-turn" -- that is, if it sold 7 copies a year. I had a very successful sf section, and my books had to have a 20 turn or I didn't have room for them. At the time I left to work elsewhere, I'd been considering raising that to a 25 turn. But this store was special, and we did a lot of hand selling. I decided not to make such a change and tnen leave the job -- not fair to the next buyer.

Date: 2010-02-15 11:19 pm (UTC)
From: [identity profile] verana1111.livejournal.com
At our store it's a firing offense to strip a book and take it home. We can take all the ARCs we want, and we can check out books and return them, but not that.
Edited Date: 2010-02-15 11:22 pm (UTC)

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