In most cases, it's best for the person who is Actually Having the Problem to report it. That way, they know what they've said, and they get a direct answer, without a go-between gumming up the works. It's not that I want to be unhelpful, you understand, but I don't even own a Palm Reader, have only the vaguest notion of what CSpotRun is, and treasure a touching -- and obviously erroneous -- belief that one might change the font-set on one's own device until the look and feel of the book being read is exactly what one wants.
With many ebook readers, one can change the look and feel of the text to a certain extent. However, in CSpotRun - the software that Embiid uses to assure its DRM - there is little choice other than being able to choose between two sizes, and having either size either regular or bold-faced.
Apparently you assume that the publisher will not listen to its customers, but only to its authors. This thinking seems oddly hostile, or at least odd. True, the publisher is nowhere without its authors, so must do its best to please them. But has it not occurred that the publisher is also nowhere without its customers, so must do its best to please them, too?
Apparently you assume that the publisher will not listen to its customers, but only to its authors.
To be fair, there are some publishers who don't listen to their customers. Of course, there are also some publishers who don't listen to their authors. I think that, the smaller the publisher, the more they listen to both their customers and their authors. Which is ...refreshing.
My experience has been that publishers don't listen to either, but maybe I've had bad experiences. I'd still always go first to the person providing the problem, rather than to one of their, um, suppliers. But I thought that comment hadn't posted, and I was half-pleased as I'd had time for second thoughts, so I'm certainly not going to defend it further.
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mmmag
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Date: 2005-08-02 07:56 am (UTC)no subject
Date: 2005-08-02 08:11 am (UTC)no subject
Date: 2005-08-02 09:38 am (UTC)no subject
Date: 2005-08-04 09:44 am (UTC)no subject
Date: 2005-08-04 10:42 am (UTC)To be fair, there are some publishers who don't listen to their customers. Of course, there are also some publishers who don't listen to their authors. I think that, the smaller the publisher, the more they listen to both their customers and their authors. Which is ...refreshing.
no subject
Date: 2005-08-04 12:35 pm (UTC)