rolanni: (Flying Monkey!)
[personal profile] rolanni

Yesterday started out well...

Got up early-ish, ate breakfast with Steve, started a load of bath towels washing, read and marked up Chapter Six of Carousel Sun, ate an early lunch because our first interview was scheduled at 2.

I was going to be interviewing Andy Caploe, who has narrated the Agent of Change Sequence -- five books; the most Liaden books read by any one narrator.  I called Studio C at 2, as arranged, and reached Neal (Neil?), who said that he had a text from Andy, who was running late due to traffic.  Could I call back in  five minutes?

I did that, again reaching Neal (whose spelling we will arbitrarily peg at Neal), who said that Andy had arrived and was getting a cup of coffee.  I held on a couple minutes; Andy arrived on the other end of the line; apologizing for being late, but offering, by way explanation, that Neal had told him that Mercury was in retrograde.

Studio C then dropped the line and I had to call back.  When I reached Andy again I remarked that Mercury didn't seem to be in retrograde so much as it had crashed into the moon.

*cue laugh track*

So, the interview, which was, I think, proceeding well.  We were, in fact, nearing the close of the hour when I heard Steve yell.  I excused myself, ran down the hall, saw that the bathroom, where I thought the sound had come from was empty, so Steve clearly hadn't fallen -- no, wait.  The bathroom floor, I saw then, was three inches deep in water.

Back to the phone, hurried explanation to my friends in Studio C, back to the bathroom, where I snatched open the dryer and threw all of my clean! dry! towels onto the floor in an attempt to soak up what I could.  At this point, I thought that the washer was the culprit -- not unreasonable; it's an old washer -- but that turned out not to be the case.

Water was gushing out from under the sink.  I waded in, and tried to twist the cut-off, but it was frozen.  Steve, who all this while was down in the basement, which, as it turns out, is the real scene of carnage, at this juncture shut off the electricity.

This was because the water, not content with flooding the bathroom, had seeped under the vinyl floor, found a beam and followed in to the basement ceiling, where it proceeded to execute a cloudburst.  Water was pouring out of the ceiling, taking down fiberglass tiles, and spraying from the ceiling lights.

I grabbed my cellphone, went outside, where I could just about muster one bar o'power, and called the plumber.

I'll stop for a moment to remind those reading this that the adventure under description has happened on a Friday afternoon.  In Maine.  Some Maine businesses don't even operate on Fridays during the summer.  Many close at noon, a leftover, I guess, from the old days, when folks moved outside of the city, to "camp," for July and August.

I fully expected that I would get an answering machine at the plumber's number, inviting me to call back on Monday.

Happily, Amanda answered the phone.  I explained the problem as best I could with the cellphone fading in and out.  Amanda dispatched Mike, who arrived in about 20 minutes, armed with the Biggest Wrench in the Universe(tm).  He deployed this weapon against the cut-off under the sink, which never stood a chance.

While Mike was on his way, I called the insurance company.  This was considerably more fraught.  First I got Deb, who started to take my information, then the phone failed.

When I called back, the connection was even worse, and. . .

The young lady at the insurance company couldn't find our account.

That was good for a few minutes of comedy.

Mike having arrived in the midst of this, and wielded the BWU to our advantage, came out onto the deck and asked us if we wanted someone to come out to deal with the flood and the insurance company and "all."

We agreed that this, in fact, was exactly what we wanted.

And so in due time arrived Jason the Remediation Guy.

Now, what the basement cloudburst chiefly rained all over was the remains of the SRM Publisher business, including computers, phones, shredders, paper records, the remaining stock of chapbooks, etc., and once more for good measure, etc.

But, directly under that beam that the water followed to the basement?  Sitting up on pallets, because in the spring, sometimes the floor in the basement gets damp?  Were all of our authors' copies.

I need to catalog the losses for the arrival of the insurance adjustor on "probably Monday," but the basement is still too muddy to attempt that yet.  I can't even think about how many books we've lost.

I think that the books on the other side of the basement, in the bookshelves -- our books, as opposed to our books that we wrote -- I think those are dry.  It's hard to get over to that side of the basement, because that's where Jason and I piled all the stuff that seemed salvageable yesterday, to get him the floor space he needed to set up his drying equipment.

The bathroom...most of the stuff that had been in the vanity under the sink was a loss.  Soap -- wonderful, handmade soaps that I sort of hoard against the bad times -- all gone.  Powders, and -- well...Minor stuff, really, in the balance.

The vinyl floor in the bathroom is a dead loss.  Jason's removing it as I type.  The vanity, the wallpaper, the walls -- still question marks.  Though there have been super-dryers working the room since yesterday afternoon, so we might have gotten to it before the water had a chance to really soak into the walls.

The towels are hanging over the deck rail -- they're still soaked, even after dripping all night.

The floor of the cat room in the basement, is damp.  The cat boxes are up on pallets, so the guys can use the facilities.  They're really being very good about the whole situation, though they clearly don't approve of floods as entertainment.

Mozart right now is sleeping in the co-pilot's chair next to me.  Scrabble is on top of the file cabinet.  Socks is supervising Jason.

Steve has gone into town to take on groceries, pick up prescriptions and other usual Saturday chores.

. . .and that's the weekend so far.

It can only go up from here, right?

Date: 2012-08-04 03:46 pm (UTC)
lagilman: coffee or die (puppyface)
From: [personal profile] lagilman
My current tech and household woes fail in the face of yours. Here, have all my cookies. Have ALL the cookies. And All the Booze, too.

Date: 2012-08-04 03:53 pm (UTC)
From: [identity profile] bercilakslady.livejournal.com
Well crap. I hope the weekend only gets better, and that the insurance company is reasonable.

Date: 2012-08-04 04:03 pm (UTC)
From: [identity profile] princejvstin.livejournal.com
Oh crap. I'm so sorry. Lord Mercy.

Date: 2012-08-04 04:06 pm (UTC)
From: [identity profile] catlinye-maker.livejournal.com
Oh no! May Jason the Remediation Guy make your path as smooth as possible, and may things improve (preferably dramatically) from here on out.

Date: 2012-08-04 04:27 pm (UTC)
From: [identity profile] bridget a wheeler-gehrling (from livejournal.com)
I am with the Cats on this one, Floods are clearly not on the approved entertainment list.

Date: 2012-08-04 04:42 pm (UTC)
From: [identity profile] kalimeg.livejournal.com
Truly, spectacularly awful! My homes hae always been water problem zones. You paint a picture I hope to avoid.

I hope you can borrow enough freezer space to rescue some of your paper damage.

Date: 2012-08-04 04:42 pm (UTC)
From: [identity profile] ellenru.livejournal.com
My commiserations. What a horrible thing to have happened. I trust your time and energy to cope will not be overtaxed.

Date: 2012-08-04 04:48 pm (UTC)
From: [identity profile] dancinghorse.livejournal.com
Oh my word. I've had a couple of similar episodes, and fully appreciate the horror and the numb shock as the magnitude of the disaster dawns. You have my sincerest sympathies, and if there's anything I can do, please don't hesitate to let me know.

Date: 2012-08-04 05:09 pm (UTC)
From: (Anonymous)
I am very sorry. I'm not sure what author's copies are but can only assume that they are copies of each of the versions of your books.

If that's the case, I have, sitting on my shelf, a second copy of six Ace paperback editions - Conflict of Honors to I Dare. They haven't even been opened let alone read (I bought them for when the first copies I had feel apart).

I know it's not the same as the ones you may have lost but I'm happy to send these to you if you like.

Tricia

Date: 2012-08-04 06:02 pm (UTC)
From: [identity profile] amm-me.livejournal.com
Oh dear, oh dear, OH DEAR!

50 years ago most of my parents' books were drenched by fire-hoses (fire itself was upstairs, not in our apartment). On advice from the university librarian, our floors and these of our friends were covered for some days with books, stood on end with the pages spread, while fans hummed. Most of the books survived.

Be SURE SURE SURE that the drying of the deep house structure is thorough and complete. 8 years ago my brother's house suffered a similar flood while the family was away. The remediation was only skin-deep. Over the next two years, unbeknownst to anyone, mold was proliferating throughout the walls and floors. They ended up losing not only the house itself, now a gutted ruin still containing mold spores, but also all their investment in it, due to the insurance company's refusal to take responsibility for their minion's totally inadequate job. AND all three suffer continuing health problems. So don't just trust one guy when he says it's dry, make certain.

Date: 2012-08-04 06:06 pm (UTC)
ext_6284: Estara Swanberg, made by Thao (Default)
From: [identity profile] estara.livejournal.com
You have my utmost sympathies - and I sure hope the insurance company can alleviate at least the financial side of things.

Date: 2012-08-04 06:17 pm (UTC)
From: [identity profile] 1crowdedhour.livejournal.com
I am so sorry!

Date: 2012-08-04 06:18 pm (UTC)
From: [identity profile] martianmooncrab.livejournal.com
fingers crossed for dryer times and a quick resolution with insurance and repairs.

And of course, cat boxes.

Date: 2012-08-04 06:28 pm (UTC)
From: [identity profile] sctechsorceress.livejournal.com
Oh dear! I wish there was something I could do to help. I'm all the way down here in South Carolina, though, so I guess all I can do is buy more books.

Date: 2012-08-04 07:45 pm (UTC)
From: [identity profile] seabat4.livejournal.com
My library was flooded by Hurricane Irene on a Sunday, and percolated until we were allowed back into the village on the Wednesday. STRONGLY second the mold message!! Many cheers for Jason; he is now your best friend.

Date: 2012-08-04 09:24 pm (UTC)
From: [identity profile] kk1raven.livejournal.com
I'm sorry. Those words feel really inadequate for the situation but I can't think of any better ones. I hope that Jason does a great job of salvaging as much as possible and that your insurance company does its job smoothly.

Date: 2012-08-04 10:18 pm (UTC)
From: [identity profile] threeringedmoon.livejournal.com
Water damage sucks. I hope you have a speedy resolution from your insurance company and any others involved.

Date: 2012-08-04 10:44 pm (UTC)
From: [identity profile] margotinez.livejournal.com
Unlike Tricia, I have no pristine copies of books to replace your author's copies. Kudos to Tricia for her offer. I do, however have access to various handmade soaps at our local Farmer's Markets. If you would tell us your favorite scents, I would be happy to send a bar or two to help replace your stash. And would hate to send attar of roses when lily of the valley is preferred (can't stand roses, personally). We all need comfort at times of stress. Was this the newly remodeled bathroom?

Date: 2012-08-04 11:11 pm (UTC)
From: [identity profile] the wol (from livejournal.com)
What a totally crummy, awful, terrible thing to happen! Having survived a plumbing disaster that put my bathroom sinks, kitchen sink and bedroom out of commission, had me sleeping on an air mattress on my office floor and washing dishes in the bathtub for over a month while the wheels of the plumbers' insurance company ground exceedingly fine, I hope your insurance company minds its manners and ponies up like a gent. Please tell us that you have off-site, or at least dry backups of all your computer files and all your data is safe!
You must be heartbroken about the books -- I know I would be. I so wish you could just beam them all down here to me. It's hotter than a $2 pistol firing uphill down here -- like 101F and 16% humidity at 6 p.m. I guarantee you, a couple of days down here and they'd be bone dry and mold free!

Date: 2012-08-05 12:01 am (UTC)
ext_12931: (Default)
From: [identity profile] badgermirlacca.livejournal.com
Oh dear heaven.

I am so so sorry. What a nightmare. Only you can wake UP from a nightmare, so, worse. *uselessly wrings hands in sympathy*

Date: 2012-08-05 01:23 am (UTC)
From: [identity profile] drammar.livejournal.com
Again, not the same as your own, but I have pristine copies of most, if not all, of the Meisha Merlin editions, and all of the ones since then.

And also have access to exceptional handmade soap.

I would cheerfully give them to you if it would help.

Sure hope the drying process goes well and smoothly.

water

Date: 2012-08-05 01:40 am (UTC)
From: [identity profile] nocal-kathyf.livejournal.com
I have copies of all the chapbooks, please let me know what you need when you are ready for it. Books as well although they are well worn from re-reading.
I remember the intrusive sound of those heavy duty fans - but they seem to have done the trick at our place. The pipes under our water heater gave out last November and we had to replace floors in the mudroom and hallway, but the bathroom was saved. I agree with the people who talked about mold damage. Please take care! Let us know what you need. Kathy

Date: 2012-08-05 01:44 am (UTC)
From: [identity profile] cgbookcat1.livejournal.com
Thank goodness the plumber could come right away! {sends virtual cinnamon rolls and cat treats}

Date: 2012-08-05 01:47 am (UTC)
From: [identity profile] attilathepbnun.livejournal.com
OMIGHODDD!!!!!!!!!!!
ANd I thought I had troubles when the kitchen-sink-seal broke@!!!!!!
I most sincerely hope all of your personal books have escaped*crosses all crossable body parts, offers chocolate to luck ghods* AND that the drying-out is completely successful *goes to check books for duplicates*

Wait, mud? Your basement has a mud floor?!?
Edited Date: 2012-08-05 01:49 am (UTC)

Date: 2012-08-05 02:27 am (UTC)
From: [identity profile] adriannem.livejournal.com
Oh no! I'm sorry about your flood. I hope insurance is very good and the damage less extensive than you think.

Date: 2012-08-05 04:47 am (UTC)
From: [identity profile] debmats.livejournal.com
I'm so sorry to hear about this.

When things settle down and you figure out what books need to be replaced (hopefully not too many!), send out an SOS. I know I've got multiple copies of stuff that I'd be willing to send over.

Date: 2012-08-05 12:05 pm (UTC)
From: [identity profile] orlacarey.livejournal.com
My heart breaks at the thought of all those books ruined! And the soaps. :( Hopefully your insurance company will be helpful and Jason will get everything dry soon.

I Have a source or two on handmade soap and would be willing to send a couple of bars. Not the same as a stash collected over the years but maybe the start to a new one...

Date: 2012-08-05 12:56 pm (UTC)
From: [identity profile] pbray.livejournal.com
So sorry to hear this. I hate to think of how much you've lost.

The only saving grace is that you were able to get the plumber and the remediation guy on site so quickly.



Date: 2012-08-05 03:56 pm (UTC)
From: [identity profile] cailleuch.livejournal.com
So sorry for your loss. I echo the comment about methods to dry books. Revived most of the books in a basement library where the house above burned. Books and archives mostly survived after becoming less wet. The printing press on the first floor was less lucky.

Freeze dried books

Date: 2012-08-14 01:22 am (UTC)
From: (Anonymous)
Some years ago a major University had a fire and thus a sprinkler system discharge in its main library. They freeze dried the soaked books and saved them all.

I don't know if you have a freeze drying plant near you, but it might be an option if the insurance will pay. The books that the University saved were irreplaceable while yours may not be quite as critical.

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