And now a word from our sponsor
Tuesday, December 18th, 2007 07:10 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
If you are writing to SRM Publisher regarding the status of your order, please give us whatever purchase details you may have. A PayPal transaction number; the order date; your check number, something more for us to go on than, "Some time ago, I ordered..." or "I haven't received my order."
The thing is, see, if you haven't received your order after a reasonable amount of time? Means it probably got lost on our end, or waylaid on its way to korval.com from PayPal. And if the order is lost, I have to go dig it out of PayPal's archives, or sift through the record of checks received to find it.
So, the more information you can give us about a missing order, the faster we can fix the problem. Win-win.
We now return you to your regularly scheduled sporadic blog.
The thing is, see, if you haven't received your order after a reasonable amount of time? Means it probably got lost on our end, or waylaid on its way to korval.com from PayPal. And if the order is lost, I have to go dig it out of PayPal's archives, or sift through the record of checks received to find it.
So, the more information you can give us about a missing order, the faster we can fix the problem. Win-win.
We now return you to your regularly scheduled sporadic blog.
PayPal is running slow.
Date: 2007-12-19 01:06 am (UTC)Hm. I hope when you guys start thinking about Theo again, the _Duainfey_ sequel will sneak up on you like the first part seems to have during the first part of Theo.
:)
no subject
Date: 2007-12-19 05:27 pm (UTC)no subject
Date: 2007-12-19 07:48 pm (UTC)That address will reach Steve.